Terms and Conditions

1. “System” shall mean an electronic system designed to facilitate trading in Financial Contracts via the Internet using the to The Company platform as defined above subject to all terms of this Agreement and the terms of the Trading Manual (as defined below) which confirms an integral part of the Agreement;
2. “Financial Contract” or “Contract” shall mean a contract to purchase Digital Options or any other financial offering that the Company may offer by the System from time to time to its customers;
3. “Digital Options” shall mean an option which offers a fixed return predetermined at the onset of the Contract;
4. “Contract Price” shall mean the rates offered by the System and based upon “Indicative” rates provided by various financial information systems as the current updated rates for contracts of the applicable nature on the financial markets;
5. “Markets” shall mean the international financial, commodities, and other applicable markets, where contract rates are being fixed upon free trade and other markets where various financial assets are traded;
6. “Business Day” shall mean one calendar day beginning at 00:00 and ending at 23:59 GMT;
7. “Transaction” shall mean purchase/sale of a Financial Contract for a fixed price;
8. “Closing” shall mean a reversed transaction aimed to close an open position (sale of a financial contract previously purchased and vice versa) with a sum or at a quantity identical to the one spent in the initial transaction on the same Business Day;
9. “Collateral” shall mean the initial sum deposited by you with the Company after the deduction of loses, deduction of funds withdrawn by yourself, plus profits derived from the Transactions;
10. “Trading Manual” shall mean the manual detailing the procedures and terms for the performance and execution of Transactions;

This Agreement is effective upon acceptance in registration for newly registering customers, or upon receipt of e-mail notification by other users. The Agreement is otherwise effective for all users as of The Company. If you do not agree to be bound by the terms and conditions of this Agreement, do not use or access our services, and inform us in writing immediately. By using our services, you agree to be bound fully by all our terms and conditions.

The Company may amend or revise this Agreement at any time by posting the amended terms on the Site and, by continuing to trade through the platform, you affirm that you agree to be bound by future revisions. Whenever such changes to the terms & conditions of this web site are made, to The Company will post such changes on the web site.

All amended terms shall be effective two weeks after their initial posting on the web site, or as of the first time that you use our services after such amendments were made, whichever is sooner. If you do not agree to be bound by the changes to the terms and conditions of this Agreement, do not use or access our services, and inform us in writing immediately.

This Online Services Agreement is made by and between to The Company and you. This Agreement applies to both to The Company`s web site and the trading platform, as well as to the electronic content and or software currently contained on the web site that supplies the customer with real-time information and any other features, content or services that the company may add in the future. All the payments processing is done by Neo Capital Partners.

1. Upon such violation, you agree to cease accessing services. You agree that The Company, at its sole discretion and with or without notice, may terminate your access to any or all services, close your open transaction and remove and discard any information or content within a Service Communications Unless otherwise indicated for a particular Service, any communications or material of any kind that you e-mail or otherwise transmit through the services, including information, data, questions, comments or suggestions (your “Communications”) will be treated as non-proprietary and non-confidential.

By accepting this Agreement you grant a license to The Company to use your communications in any way it sees fit, either on the web site or elsewhere, with no liability or obligation to you.

The Company is free to use any idea, concept, know-how or technique or information contained in your communications for any purpose including, but not limited to, developing and marketing products.

The Company is entitled, but not obligated, to review or retain your communications.

2. The Company may monitor your communications to evaluate the quality of service you receive, your compliance with this Agreement, the security of the Web site, or for other reasons.
3. You agree that such monitoring activities will not entitle you to any cause of action or other right with respect to the manner, in which The Company monitors your communications.
4. In no event, The Company will be liable for any costs, damages, expenses or any other liabilities incurred by you, as a result, The Company’s monitoring activities.

1. The Company shall provide the following online reports: 1. Open Positions: Report presenting the account’s open transactions. 2. Account Statement: Report presenting the account’s balance and statement at a given point of time. Tax collection: you know, understand and agree that, in general The Company does not collect tax on behalf of any authority in any form or manner.
2. The Company forbid connecting / trading / depositing using two different accounts from the same computer / IP.
3. Without limiting the foregoing, it is your obligation alone to calculate and pay all taxes applicable to you in your country of residence, or otherwise arising as a result of your trading activity from the use of the company’s services. Without derogating from your sole and entire responsibility to perform tax payments, you agree that the company may deduct tax, as may be required by the applicable law, but is not obligated to do so, from the results of the activity with The Company.

1. If you are registering as or for a business entity, you hereby declare that you have the authority to bind that entity to this Agreement. The Company will treat with care the information you entrust to the Company, in accordance with the disclosures it provides during the Registration process and in its Privacy Policy.
2. During the Registration process, you will be asked to choose a user name and password that will be used by you every time you access the Web site to use the service. For your protection and that of other Web site users, you should not share your Registration information (including your password and username) with another person or business entity for any purpose including, but not limited to, facilitating access and unauthorized use of the Service.
3. You alone are responsible for all acts or omissions that occur within the Web site through the use of your Registration information. If you believe that someone has used or is using your Registration information, user name or password to access any Service without your authorization, you should notify our Customer Support immediately.
4. Important Information About Customer Identification Procedures for opening a new account To help governments fight the funding of terrorism and money laundering activities, the applicable laws require that all financial institutions shall obtain, verify, and record information identifying each person who opens an account.

What does that mean for you? When you open an account, we ask that you provide your name, address, date of birth and other information that will allow us to identify you.

1. Our customers undertake to supply us with true, updated and accurate information about their identity. Furthermore, they are required to state categorically that they are registering and trading on their own behalf and are not seeking at any time to act any manner which could be considered fraudulent nor are they seeking to impersonate any other individuals for any purposes whatsoever.
2. The Company data collection procedures include the collection of customer’s freely disclosed information as shared with the company, in addition to the placement of cookies for the purposes of gathering data about the manner in which customer’s interact with the Neo Capital Partners website. These tools for gathering customer’s information are employed for the purpose of ensuring the customer’s own security and all data collected by the company is shared only with individuals within the company who are involved with the verification of customer account information for the express purpose of ensuring the customer’s confidentiality and security.
3. The Company will never disclose any private or otherwise confidential information in regards to our customers and former customers to third parties without the express, written consent of our customers, except in such specific cases in which disclosure is a requirement under law, or is otherwise necessary in order to perform verification analysis on the customer’s identity for the purposes of safeguarding their account and securing their personal information.
4. By registering with The Company and through the voluntary interaction they undertake with The Company’s products and services the customer confirms and agrees that they consent to the use of all or part of the information they supply concerning their Company trading account, the transactions they undertake through it and the interactions which they perform with the company on behalf of the company. All interactions the customer undertakes with the company will be stored by the company for the purposes of record and as such may be employed by the company in such cases that disputes arise between customers and The Company.
5. The Company does its utmost to ensure the confidentiality of its customers’ personal information including the implementation of data protection procedures designed to ensure customer confidentiality. The Company ensures that its data protection policy is regularly updated in order to ensure that customer’s confidential information is continually safeguarded.
6. From time to time The Company may contact customers whether by phone or email for the purpose of offering them further information about The Company or Forex trading or financial market trading. In addition, the company may, on occasion, seek to contact customers, whether by phone or by email, for the purpose of informing them of unique promotional offerings provided by The Company for the customer.

Customers consent to the receipt of such contact when they consent to our terms and conditions of use when registering with The Company. Any person wishing to opt out of further contact with The Company at any time whatsoever is entitled to do so, simply by contacting the company whether by phone or email and requesting that no further contact on behalf of the company be made.

1. In the event that there is any liability of the Customer to The Company its directors, officers, employees or agents under the indemnity provisions of the clause hereinabove, The Company shall have the right to set-off that amount against any balance held to the credit of the account opened by the customer with The Company.
2. Limitation of Liability in no event The Company or its officers, directors or employees be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our web site, our services or this agreement (however arising, including negligence) except as stated in this agreement. The liability of The Company its officers, directors or employees, to you or any third parties in any proven circumstance is limited to the amount of money you transferred or deposited in your account at The Company in relation to the transaction giving rise to such liability
3. Consecutive deposits made on the Customer`s trading account, by his own volition and authorized by him, will be considered as a proof of the good quality of services provided by the Company.

1. Risk Factors Disclosure appendix. THE EXECUTION OF FINANCIAL TRANSACTIONS, SIMILAR IN NATURE TO THE TRANSACTIONS CONTEMPLATED AND DESCRIBED IN THIS AGREEMENT INVOLVE THE USE OF A FINANCIAL LEVERAGE. THE USE OF A HIGH FINANCIAL LEVERAGE COUPLED WITH EXECUTION OF THE TRANSACTIONS DESCRIBED IN THIS AGREEMENT SHOULD BE CONSIDERED AS HIGH RISK FINANCIAL ACTIVITIES. YOU SHOULD CAREFULLY CONSIDER WHETHER THIS KIND OF FINANCIAL ACTIVITY SUITS YOUR NEEDS, YOUR FINANCIAL RESOURCES AND YOUR PERSONAL CIRCUMSTANCES. SINCE THE RISK OF LOSS OF PART OR ALL OF THE INVESTED FUNDS IN A SHORT PERIOD OF TIME IS HIGH, IT IS ADVISABLE TO USE FUNDS WHICH ARE DESIGNATED BY YOU FOR HIGH-RISK SPECULATIVE FINANCIAL TRANSACTIONS. THE CAUTIONS DETAILED IN THIS DISCLOSURE SECTION DO NOT INCLUDE ALL POSSIBLE RISKS ASSOCIATED WITH THE KIND OF TRANSACTIONS CONTEMPLATED UNDER THIS AGREEMENT. Trading in financial markets in general and purchasing Digital Options, in particular, is speculative and involves extremely high risk and high financial leverage. It is manifestly stated by the Customer that he fully understands that minor differences in market prices may occur in short time periods and may cause high profits or losses in relation to the securities, as high as total loss of all securities, all in short time period and that there is no existing method that can assure profits from Transactions in financial markets. By registering to the Site opening an account and carrying out Transactions, you hereby approve that you are aware of the following:
   • The type of Transactions offered by the System may be considered special risk transactions and carrying them out might involve a high level of risk.
   • You agree and confirm that you have full information and knowledge regarding Forex and the risks involved in options Transactions in general and Digital Options Transactions in particular. Carrying out Transactions is at your sole discretion and you hereby undertake the risks involved in such Transactions and have the financial capability to finance the aforesaid Transactions.
   • You are aware that the contract prices presented by The Company may be REFERRED to as strike price or option price are the prices at which The Company willing to sell its options. These prices do not NECESSARILY reflect live market values.
   • In the event of purchasing Digital Options you might expose yourself to considerable loss of the invested money or even to total loss of the securities.
   • You read the terms of this Agreement and all terms relating to Financial Contracts as they are defined in this Agreement prior to the execution of any Financial Contract and fully understand the consequences and results of success or failure.
   • You know that incorrect investment may cause you considerable loss.
   • You know that the lifetime of any Financial Contract offered by the System may be as short as a few minutes.
   • The use of the System is solely designated for sophisticated users with the ability to sustain swift losses up to total loss of the invested money and/or the securities. You are responsible for careful consideration whether such Transactions suits you and your purposes while taking into consideration your resources, your personal circumstances and understanding the implications of actions made by yourself. It is highly recommended that you consult with tax experts and legal advisers.

The maximum loss that may be incurred by any customer is the amount of money paid by them to the company including rolling fees for day trade deals. Subject to market conditions, Stop Loss Orders shall be executed either at the exact exchange rate selected by the customer, where the amount will be calculated automatically, or at the exact amount of loss selected by the customer, where the exchange rate will be calculated accordingly.

1. A transaction of that nature shall be executed as soon as the distinctive (“Indicative”) exchange rate is found on the financial information systems which, including the Company’s spread, is either identical to the order given by the customer, or indicates an identical amount of loss declared by the customer. The calculation of the price to be paid (or the payout to be received) for financial contracts on this site, at the time the financial contract is purchased or sold, will be based on the Company’s best estimate of market prices and the expected level of interest rates implied volatilities and other market conditions during the life of the financial contract, and is based on a complex arithmetic calculation. The calculation will include a spread in favour of the Company. The financial contract prices (or the payout amounts) offered to customers speculating on market or index prices may differ substantially from prices available in the primary markets where such contracts are traded, due to the spread favouring the Company in the price calculation system referred to above.

The Company does not provide a market amongst or between customers for investments or speculations. Each financial contract purchased by a customer via this site is an individual Agreement made between that customer and the Company, and is not transferable, negotiable or assignable to or with any third party.

1. You are responsible for ensuring that you alone control access to your account, and that no Minor or other person is granted access to trading on the web site using your account.
2. In any case, you alone remain fully liable for any and all positions traded on your account, and for any credit card transactions entered into the site for your account.

You agree to indemnify the company fully in respect to all costs and losses whatsoever as may be incurred by the company as a result, direct or indirect, of your failure to perform or settle such a transaction.

You agree that in the case that any financial contract is acquired or sold at prices that do not reflect its market prices or that is acquired or sold at an abnormally low level of risk (the “Mispricing”) due to an undetected programming Error, bug, defect, Error or glitch in our web site software or any other reason resulting in mispricing (for the purpose of this section the “Error”), The Company reserves the right to cancel such transactions upon notifying you of the nature of the Computer Error that led to the mispricing.

You have a duty to report to the Company any problem, Error or suspected system or other inadequacies that you may experience Company’s Rights.

The Company reserves the right to suspend the operation of this site or any part or sections of it. In such an event, The Company may, at its sole discretion (with or without notice), close out the customers’ open financial contracts at prices it considers fair and reasonable at such a time and no claims may be entertained against the company in connection thereto.

The Company may, at its sole discretion, impose volume or other limits on Customer accounts. Contract pay outs shall be determined The Company by reference to the daily values reported on this Web site relevant to the inter-bank trading data received by the company for all options, subject to the proviso that The Company shall have the right to make corrections to such data in the event of mispriced or typographically incorrect data.

1. You agree not to delete any copyright notices or other indications of protected intellectual property rights from materials that you print or download from the web site. You will not obtain any intellectual property rights in or any right or license to use such materials or the web site, other than as set out in this Agreement.
2. You acknowledge that the Software contains proprietary trade secrets of the Company and you hereby agree to maintain the confidentiality of the Software using at least as great a degree of care as you use to maintain the confidentiality of your own most confidential information. You agree to reasonably communicate the terms and conditions of this Agreement to those persons employed by you who come into contact with the Software, and to use best efforts to ensure their compliance with such terms and conditions.

Images displayed on the web site are either the property of The Company or used with permission. You agree not to upload, post, reproduce or distribute any information, software or other material protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights and the prior written consent The Company.

Nothing contained on the web site shall be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademark without the written permission of The Company and/or such third party that may own the trademarks. Your use of the trademarks or any other content of the web site, except as provided herein, is strictly prohibited.

1. Credit card – 5,000 EUR, USD, GBP
2. Wire – 50,000 EUR, USD, GBP every 48hrs.
3. E-wallets – amount vary was added

• a. Withdrawal of credit card deposits: Credit card deposits may be, according to credit card companies’ regulations, returned to the same credit card when a withdrawal is performed. Neo Capital Partners will charge a fee to withdraw via credit card.
• b. A withdrawal to a bank account where initial deposits have been performed by credit cards will be executed back to credit card or to a bank account at company’s discretion. Withdrawals to a bank account may take a longer time period, due to additional security procedures and documentation required from the Customer.
• c. Withdrawal to a bank account where bank or wire transfers have been used for funding the account – the Company will execute a wire transfer to the same bank account that was used for the deposit. Withdrawals to a bank account may take a longer time period, due to additional security procedures and documentation required from the Customer.

If there are no active bonus agreements and your account is fully verified and the withdrawal amount is not bigger than your current balance, the withdrawal will be handled within 7 business days. The minimum amount of withdraw is $100.

Withdrawals are processed Monday to Friday (excluding banking holidays). If 7 business days have passed and your withdrawal request is still pending, please contact [email protected] to find out what terms need to be completed in order for the request to be completed. If your withdrawal request has been completed and seven days have passed and you are unable to locate the funds, please contact us at [email protected] and we will provide supporting information and/or documentation about the payment.

A withdrawal fee of 0.5% is charged on all other withdrawals. In the event that this percentage equals an amount of $30 or below, the trader will be charged a standard $30 withdrawal fee.

1. With all of the above being mentioned; when you trade with bonus leverage you need to be cautious. It may be appealing to trade with $15,000, when you actually made a deposit of only $10,000, but there is a downside. You may close higher trades and make more money initially (or in the long run), but you can also lose a lot more money. Option trading can be risky and you need to trade with confidence and responsibility to avoid losses. Withdrawal of profits gained with a bonus, as any other type of withdrawal, will be subject to a minimum required amount of ‘Trader Points’. Every 1 USD/EUR/GBP bonus amount will require 0.1 Trader Points in order to be eligible to withdraw. Trader Points are scored by trading: every Lot of Forex asset in account currency will add 1 point to the trader score. For example: the client has a $100 bonus and made $1,000 profits. In order to withdraw these profits he needs to achieve 100×0.1=10 Trader Points. Meaning after reaching 10 FX Lots of trades, the bonus and the profits can be released to clients bank account, if requested.”
2. The sign-up bonus is meant to give new customers an extra boost to their trading balance so they can open their first positions using the bonus money Neo Capital Partners gave them just until they get a hang of trading in the Forex markets and using the Neo Capital Partners platform.
3. Neo Capital Partners also has special agreements with certain affiliates and affiliated firms, giving customers coming from those affiliates a free joining bonus on top of the sign-up bonus. And you should check out Neo Capital Partners’s Refer a Friend program to see how your friends can be turned into forex bonus money too!
4. Please read all terms and conditions below before accepting a bonus. You are not required to accept a bonus. A trading bonus is optional for all account holders. Every bonus requires a trading turnover before any withdrawal is made by the account holder. By accepting a bonus you are agreeing to the terms and conditions below. All bonus insertions are final.
5. Please read carefully before accepting a special offer, trade refund, benefit, or bonus. Bonuses and benefits shall be credited to the customer’s account subject to compliance with the terms of the offer made to the customer.
6. The Company urges its customers to take part in the offers, but to refrain from abusing them. Abusing any of the offers could lead to cancellation of the bonus/benefit and closure of the customer’s account on the Company’s website.
7. Any indication of fraud, manipulation, cash-back arbitrage, or other forms of deceitful or fraudulent activity based on the provision of the bonus will nullify the account and any and all profits garnered.
8. The Company reserves the right to revoke the bonus/benefit should the special offer be abused and/or should the offer’s terms fail to be met.
9. The Company’s decision – should this be the case – shall be final.
10. The Company reserves the right to revoke or change the offers at any time without prior notice.
11. In the event of a withdrawal, either for a full or partial amount of the total deposit be requested without meeting the redeemable terms, the following actions will take place:
    • The bonus or any benefits will be subject to cancellation immediately
    • Any losses shell be held liable by the customer (account holder)
    • Any profits shell be deducted from customer’s account balance

By accepting a bonus a bonus into your account, you are agreeing to the terms and conditions above.

Note: If the required turnover is not met when making a withdrawal request – the withdrawal request will be automatically canceled.

Note: The Company does not recommend taking a bonus unless you know how to make it work in your advantage to the above terms.

Note: Once the bonus has been inserted into the trading account, it cannot be returned or removed under any circumstance. The Company brokers do not have the ability to remove the bonus. All bonus insertions are final.

Alternative payment methods: when depositing funds using a facility other than Credit Cards and/or Banks, you agree to, and acknowledge being bound by, the regulations and rules of such service, including, but not limited to, fees and other restrictions The Company at its sole discretion may execute withdrawals to a facility other than the facility used for the original deposit, in accordance with company and Anti money-laundering regulations.

1. The Customer has the right to close his/her account at any time he/she wishes to. The Company will approve the account closure if: a. there are not active investments placed. b. There are no investigations underway associated with any of the terms of the current Terms of Services.
2. If there are no charges applied to the account, the Company has to close the account by the Customer’s demand.
3. If the account of the Customer has been suspended due to the violation of the current Online Services Agreement or due to any other abuse detected by the Customer, the refund is not provided under any circumstances.
4. The Company does not have to provide any type of the refund in case the loss was caused due to any reason either foreseen or unforeseen.
5. A refund request can be made in cases in which the account had been deposited into, but no orders were executed by the customer. In this case, the same method of payment used for the deposit will be used for the refund. The refund will be for the full amount unless other arrangements have been made.
6. Processing of refund requests can take up to 5 business days provided that the customer account is fully verified, the customer has submitted a withdrawal request (via the Neo Capital Partners cashier), the funds are still available in the customer`s balance and the customer doesn’t have any active bonus agreements that prevent him from withdrawing funds (see Chapter 68 of the Online Services Agreement)
7. All other requests will be treated as WITHDRAWALS and will be processed using those methods and procedures.

If you have any questions about this Policy do not hesitate to contact us by E-mail: [email protected]

This Agreement has been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of this Agreement and the English language version, the meaning of the English language version shall prevail.

In compliance with anti-money laundering regulations, Neo Capital Partners is allowed to transfer funds only to an account bearing your name. Neo Capital Partners may require additional information or documentation prior to releasing funds to your account. Docs need to be sent to [email protected]

• Customer verification documents required: Passport or national identification card together with a current valid utility bill.
• Credit Card verification documents required: Copy of both sides of credit card displaying the last four digits of the card and the expiry date. Additionally, Customers are required to confirm every credit card transaction by signing the Neo Capital Partners credit card deposit declaration (received by email, immediately after a new transaction was performed)
• Wire transfer verification documents required: signed Transaction Purpose Declaration and Proof of purchase.
• Customers not providing documents requested may be prevented from depositing further and/or trading and the accounts will be frozen until the account verification process has been completed.
• The Customer is obliged to use only payment methods that belong to him and are under his name. The Company reserves the right to reverse any such deposits back to the original payment method used by the client.

• Written policies and procedures.
• The appointment of a designated Money Laundering Reporting Officer
• Establishing the identification of all relevant customers.
• Reporting to the relevant authority where there are reasonable grounds to suspect that a money laundering or terrorist financing offense has been, or is being, committed and co-operate with the authority.
• Retention of relevant records.
• Regular staff training.
• Conducting business with ‘shell’ banks precluded (as defined within the FATF 40 recommendations).
• Independent compliance/audit departments to review AML programs as well as external reviews by the regulators/external auditors.